SaaS

Data-Driven Pricing That Actually Converts

B2B SaaS startup, Series B (anonymized)

Key Result

47% ARPU increase

The Problem

Flat pricing model leaving 40% of enterprise value uncaptured.

  • Every customer paid the same price regardless of usage or company size
  • Enterprise prospects negotiated custom deals with no data to anchor pricing discussions
  • Sales team had no framework for quoting — every deal was ad hoc
  • Revenue per account was stagnant despite growing feature set and rising costs

The Solution

Analyzed 2,400 accounts to design a data-backed tiered pricing model.

  • Segmented usage patterns to identify natural pricing tiers based on actual behavior
  • Built a willingness-to-pay model using feature usage, company size, and industry vertical
  • Designed a 3-tier pricing structure with usage-based add-ons for high-consumption features
  • A/B tested the transition plan over 90 days to validate before full rollout

The Results

The new pricing captured significantly more value from enterprise accounts while keeping self-serve conversions stable — no pricing shock.

47%

ARPU increase

$180K

Additional enterprise revenue/year

0%

Change in self-serve churn

$2.1M

ARR increase in year one

Impact

We knew we were undercharging, but DMG showed us exactly where and by how much.

CEO

Timeline

4 weeks analysis and segmentation, 6 weeks implementation and tooling, 90-day controlled rollout

See how we can help your business

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